Spa Etiquette


Make the most of your visit

Whether you’re a first-timer at Aqua Sana or a regular guest, we want to make sure we truly offer you the perfect escape in the forest. A relaxing and reviving visit to a unique spa experience set amidst acres of beautiful nature.


Pack light

All you really need is your swimwear and something for your feet – slippers or flip flops.

We provide complimentary robe and towel hire with lockers, toiletries and hairdryers available in our changing rooms. We also have a luxurious retail Boutique, selling products from Aqua Sana, Elemis, VOYA and more. 


Checking in is simple

On-site parking is available at all of our locations.

When you reach us follow the drive to the arrivals lodge and show a copy of your confirmation email to a member of our welcome team who will direct you to the Car Park. From there, make your way to our friendly Aqua Sana Reception.


Softly, softly

We do not expect our guests to be silent all of the time – we are not a retreat – but everyone has a quieter ‘spa voice’ they can use to ensure that the peace is not disturbed for those who are seeking it.

Pop your phone away and enjoy our dedicated quiet areas to reconnect with the sound of silence.


Sensory stimulation

At Aqua Sana you can discover more than 21 different spa experiences, including saunas, steam rooms and relaxation areas.

Don’t worry if you find it confusing – we can talk about our favourite subject all day. If you’re new to us, ask your Spa Host for a tour of our Spa.

View Spa Experience Rooms >


Eat, drink and relax

Vitalé Café Bar is the perfect accompaniment to your spa experience. Fresh Mediterranean flavours combined with a sparkling selection of drinks make for a refreshing pause during your time in the spa.

Take a look at our menu before you arrive and plan a delicious day.

View Menu >


Pure indulgence

Our treatments are very popular and so we advise you book them in advance.

Choose one of our Spa Days and add a treatment as you checkout or add a treatment to an existing booking by creating an account.

If you’re not sure how, call our Contact Centre who will happily help. 

View Treatments >


Pamper me

If you have a treatment booked please arrive 15 minutes beforehand to give you time to complete our short medical form.

We advise that during treatments men wear swimming trunks or shorts and women wear briefs or swimsuits. Paper briefs are available too, to stop you from getting product on your clothing.


Finishing touches

Make every minute of your spa escape count with our express beauty treatments.

Touch up your manicure, spend some time working on your brows, discover a new look with a make-over or try our Elemis Speed Spa mini treatments.

View Express Beauty Treatments >

And relax…

Lastly, there’s no need to feel intimidated or out of your depth in the spa. Our experienced spa therapists are there to ensure that you feel pampered throughout and leave feeling like a brand new you. So relax and we’ll see you there.